Kim had experience working with people at an early age. She started working in her family's store at 9 and learned many lessons about customer service, sales and people skills there. She attended Kingswood University in New Brunswick, Canada.
Kim and her husband, John moved to Glens Falls in 1988 and raised 3 children there. In her adult years, she was always very involved in the Church, leading Ladies' Bible Study, Youth Ministry, Leading Small Groups, and event planning.
She spent several years as a Mary Kay Sales Director where she fine-tuned her skills in customer service, marketing and team building. She worked for a time in hospitality and as an administrative assistant. She was employed for 6 years as Operations Assistant in a corporate office.
In her time at The Open Door, Kim has established good business and accountability practices. She has raised the public profile of the mission through fundraisers, marketing and networking. Because of her work establishing a Code Blue shelter, The Open Door is now known in the area as an organization that cares for the homeless.
She feels strongly that the guests there need to be shown love and grace where they are. As the staff and volunteers show the love of Jesus in their actions, the guests feel safe to share their lives and ask for guidance.
Warren Washington Association for Mental Health awarded Kim with the Dorthea Dix Award in 2015. This award is given annually to someone outside the field of mental health who has made significant contributions that have impacted the betterment of mental health.